Providing services that add value to your technology investment is more important
now than ever before. At Main Street, we
provide a full range of value-added services at the highest level of customer
satisfaction.
Value-Added Services
- Personal customer service from friendly, knowledgeable and professional
people who will analyze your needs and recommend appropriate technology solutions
- Customer support before and after the sale
- Quick and accurate processing of quotes, orders and customer-service requests
- Automatic email messages for order confirmation, order status and tracking
- Excellent supplier relationships and ability to leverage the right resources
to meet your needs
- Product and technology updates, learning, and planning meetings with manufacturers’
product specialists for our enterprise customers
- Specialty reports provided upon request
- Registration of extended warranties and maintenance contracts
- Automatic renewal quotes for expiring services and contracts
Pricing Specialists
We provide competitive pricing to all customers and public sector discounts
to
from strategic-source contracts, authorized public-sector discounts, and volume pricing.
Contact us for more information and to set up an account.
Product Support
We serve as a single point of contact and will help you resolve product problems as
quickly as possible. If you need to return a product, please read our
and submit a
Return Request.
If you prefer to contact a manufacturer directly for warranty or technical
support, you may use our Manufacturer Support Directory to
easily look up contact information.
Volume Software Licensing, Extended Warranties & Contract Management
We provide volume software licensing, extended warranties, and maintenance
contracts. Main Street will assist you in managing these services by registering
warranties and contracts on your behalf and providing timely renewal quotes.