Terms of Use
Welcome to the Main Street Technologies (“Main Street”) website (“Site”). Before you use this Site, please carefully read these following Terms of Use (“Terms”). These Terms govern your use of this Site. When you access, browse, or use this Site, you acknowledge that you accept these terms. If you do not accept these terms, do not use this Site.
Changes to Terms
Main Street may revise these Terms at any time by updating this posting without prior notice. You should visit this page periodically to review the current Terms because they are binding on you. If you access or use this Site after Main Street posts a change, you accept that change.
General
The information contained in this Site, including all images, illustrations, designs, photographs, video clips, writings, services and other materials (“Contents”) that appear herein are copyrights, trademarks, trade dress or other intellectual property that is owned, controlled, or licensed by Main Street, its suppliers, or its affiliates, or are the property of their respective owners.
Main Street administers this Site from its office in Angels Camp, California. Main Street makes no representation that the contents of this Site are appropriate or available for use outside the United States, and access to them from territories where their contents are illegal is prohibited. If you choose to access this Site from outside the United States, you do so on your own initiative and at your own risk and are responsible for compliance with applicable local laws. These Terms will be governed by and construed in accordance with the laws of the State of California, without giving effect to any principles of conflicts of laws.
Use of this Site
Main Street authorizes you to view and use this Site, provided that you do not modify the Site, its contents, or any copyright or other proprietary notices. You may not modify the contents of this Site in any way or reproduce or publicly display, perform, or distribute or otherwise use them for any public or commercial purpose. Any use of these contents on any other website or networked computer environment for any purpose is prohibited. The contents of this Site are copyrighted, and any unauthorized use of any contents of this website may violate copyright, trademark, and other laws. If you breach any of these Terms, your authorization to use this Site automatically terminates, and you must immediately destroy any downloaded, copied, printed, or otherwise obtained contents.
Disclaimers
Main Street is providing this Site and its contents on an “as is” basis and makes no representations or warranties of any kind, either expressly or implied, including, without limitation, warranties or conditions of title or implied warranties of merchantability, fitness for a particular purpose, or non-infringement of intellectual property. Main Street further does not warrant the accuracy and completeness of the contents of this Site. Main Street may make changes to the contents of this Site or to the products and prices described in them at any time without notice. The contents of this Site may be out of date, and Main Street makes no commitment to update them.
Limitation of Liability
In no event will Main Street, its suppliers, or other third parties mentioned at this Site be liable for any damages whatsoever (including, without limitation, those resulting from lost profits, lost data or business interruption) arising out of the use, inability to use, or the results of use of this Site, any websites linked to this Site, or the contents contained at any or all such websites, whether based on warranty, contract, tort or any other legal theory and whether or not Main Street has been advised of the possibility of such damages. If your use of the contents of this Site results in the need for servicing, repair or correction of equipment or data, you assume all costs thereof. Applicable law may not allow the exclusion or limitation of incidental or consequential damages, so these limitations or exclusions may not apply to you.
Links to Third-Party Websites
Links on this Site to third-party websites are provided solely as a convenience to you. If you use these links, you will leave this Site. Main Street does not review or control third-party websites that link to or from this Site and is not responsible for any of these sites or their contents. Thus, Main Street does not endorse or make any representation about them, or any information, software or other products or materials found there, or any results that may be obtained from using them. If you decide to access any of the third-party websites linked to this Site, you do this entirely at your own risk and you may be subject to the other website’s terms of use.
Linking to this Site
Main Street grants you a limited, revocable, and nonexclusive right to create a hyperlink to the home page of this Site so long as the link does not portray Main Street or its products or services in a false, misleading, derogatory, or offensive manner. You may not use the Main Street logo, trademark, or other proprietary graphic in the link without prior written permission from Main Street.
User Submissions
Main Street does not want to receive confidential or proprietary information from you through this Site. Any material, information or other communication (“Communications”) you transmit or post to this Site will be considered non-confidential and non-proprietary. Main Street shall be under no obligation of any kind with respect to such information and shall be free to reproduce, use, disclose, and distribute the Communications to others without limitation. Personally identifiable information that you submit to Main Street for the purpose of receiving products and services will be handled in accordance with the Main Street Privacy Policy. You are prohibited from posting or transmitting to or from this Site any unlawful, threatening, libelous, defamatory, obscene, pornographic, or other material that would violate any law.
Trademarks
All trademarks and registered trademarks are the sole property of their respective owners. Some images are courtesy of the respective manufacturers.
Terms and Conditions of Sale
Welcome to the Main Street Technologies (“Main Street”) website (“Site”). Before you use this Site, please carefully read the following terms and conditions of sale (“Terms and Conditions”). These Terms and Conditions govern your purchases from this Site. When you access, browse or use this Site, you acknowledge that you accept these terms. If you do not accept these Terms and Conditions, do not use this Site.
Changes to Terms and Conditions
Main Street may revise these Terms and Conditions at any time by updating this posting without prior notice. You should visit this page periodically to review the current Terms and Conditions because they are binding on you. If you access or use this Site after Main Street posts a change, you accept that change.
Prices
All prices are subject to change. For all prices, products and offers, Main Street reserves the right to make adjustments due to changing market conditions, product discontinuation, manufacturer price changes, errors in advertisements and any other extenuating circumstances. We are not responsible for typographical or photographic errors.
Prices advertised on this Site are for orders placed in our Online Store. Prices on some items may differ from those quoted or charged by our sales office. Prices and the availability of items are subject to change without notice. Any “list prices” used on this Site are the manufacturers’ suggested retail prices and may not be indicative of the actual selling prices in your area.
We do not provide price protection after a purchase has been made.
Orders
All orders are subject to acceptance by Main Street. All orders placed by customers and accepted by Main Street on our website will create fully enforceable obligations that will be subject to the terms hereof.
Product Availability
Product-availability information presented on the Main Street website is the best, most current information available to Main Street, but errors do occasionally occur and this information does not represent a guarantee or promise of availability.
If a product is not in stock when you place your order, we will do our best to let you know. We will also provide you with our best estimate of when the product will be available. Anticipated delivery dates are dependent on our suppliers and other factors beyond our control and are subject to change.
Delivery
Main Street will make every reasonable effort to meet the customer’s delivery requirements. In the event that we are unable to meet the delivery requirement, the customer’s sole remedy is to cancel the order.
Shipment, Risk of Loss or Damage, and Title
Important – All shortages, damaged or wrong items must be reported within 5 days of order receipt. Please check the product description on the outside of the box before you open it to verify that you received exactly what you need. If you did not receive the correct product, contact us for a return or exchange.
Main Street ships products through standard commercial practices and carriers. Risk of loss or damage and title will pass from Main Street to the customer at the “Ship To” address. The customer takes on full liability for safety and validity of the “Ship To” address given to us at the time of purchase. Main Street will not incur any forwarding costs on shipments where the customer provided the incorrect “Ship To” address.
Payment
Payment terms are subject to Main Street credit approval. Credit card, prepayment by personal check, cashier’s check, or money order will be accepted.
Credit Card charges are not submitted until the time of shipment. Main Street accepts VISA and MasterCard.
Sales Tax and EWRF
Sales tax will be charged on all orders delivered to customers in the State of California. Customers requesting tax exemption must provide the necessary tax-exemption certification.
The State of California’s Electronic Waste Recycle Fee (EWRF) will be charged for all items with a display of 4 inches or greater, as follows:
| Display Size | EWRF |
|---|---|
| 4 to 14 inches | $4.00 |
| 15 to 34 inches | $5.00 |
| 35 inches or larger | $6.00 |
Warranty
The manufacturers of the products, not Main Street, are responsible for providing the limited warranty service and support for the products we sell. Main Street makes no warranties, express or implied, and disclaims all other warranties, including, without limitation, any implied warranties of merchantability, fitness for a particular purpose or conformity to models or samples.
Support
Main Street will provide product support to the best of our ability for products we sell. In the event that Main Street is unable to resolve a support issue, the customer will be instructed to contact the product manufacturer for customer or technical support, whether the product is still under warranty or not.
Returns
All returns and exchanges must be requested within 3 days of order receipt; please read our Returns Policy for more information. Restock fees may be charged for certain product returns, as determined by the product manufacturer or distributor. For complete information about a particular manufacturer’s return policy, including any possible restock fees, for any product you are purchasing, please request this information prior to placing your order with Main Street.
Privacy Policy
Main Street Technologies (Main Street) is committed to making our website as user friendly, useful, accurate, and secure as possible. This privacy policy discloses how we collect, protect, use and share information gathered about you on our website, and when you contact our company. We hope this disclosure will help increase your confidence in Main Street and in our website.
The following Privacy Policy pertains to Main Street and its website only. This Privacy Policy does not reflect the policies of any other websites to which we have provided a URL link.
Privacy Policy Q&A
What personally identifiable information is collected from this site?
You can browse Main Street’s website without your personally identifiable information being collected. For instance, you can view information on our website and look up information in our Promotions, Support Directory or Clearance Items anonymously and without giving or having Main Street collect any personally identifiable information.
When you contact Main Street, submit a request from the Main Street website, log in to Main Street’s Online Store or place an order with Main Street, we may collect the following personally identifiable information from you:
- Your first and last name
- Title or position, company, department
- Your (or your comapany’s) address, phone and fax number, email address
- Online Store log-in and password
- Reason for calling, products quoted and ordered and any other information that will help us better assist you
Note: Main Street and its web hosting and web site providers do not collect cookies with personally identifiable information. However, cookies are collected when you access our Online Store and are used only to enable you to access each web page in our store, so that you do not need to re-enter your login and password information at each page.
Who collects this information?
The personally identifiable information used only by Main Street is collected by
- Main Street, when you contact us, or submit a request from our website
- CNET, a TRUSTe program member, when you login to Main Street’s Online Store
How is this information used?
The personally identifiable information collected by Main Street is used to provide better service to our customers in the following ways:
- Processing of quote requests, purchase orders and customer-service requests
- Required sales reporting to product manufacturers
- Mailing lists used by Main Street
With whom is this information shared?
Main Street does not sell personally identifiable information. However, it may be shared with the third-party companies we work with in the normal course of quoting, processing and shipping orders, as follows:
- Placing orders with product distributors and manufacturers
- Delivery of orders by parcel service companies and shipping carriers
- Processing of credit card orders by merchant service banks
- Requests for special bid pricing from product distributors and manufacturers
- Receipt of public-sector discounts from product distributors and manufacturers
What choices do visitors have about collection, use and distribution of this information?
You may contact us any time to request that we remove your personal identifiable information from our contact-management database, at which time your name will be added to our Do Not Contact list. However, if at any time you have placed an order with Main Street, your order details and contact information cannot be removed from our Accounting database.
If you no longer wish to receive email communication from Main Street, you may reply to any email message from Main Street, with the word “REMOVE” typed in the subject line, or you may contact us us by phone, fax, or a separate email message to make this request.
What security procedures are in place to protect against the loss, misuse or alteration of this information?
Main Street makes every effort to guard against loss, misuse, or unauthorized alteration of personally identifiable information in the following ways:
- It’s included in our company policies and procedures.
- Our employees are trained and sign confidentiality agreements.
- The Main Street web server does not store any personally identifiable information, so it cannot be compromised by unauthorized access.
- The Main Street Online Store uses Thwarte Secure Socket Layer (SSL) Security Authority, with 128-bit encryption, the strongest available encryption used through a web browser.
How can visitors access and correct any inaccuracies in this information?
If you have any questions or comments, regarding this privacy policy or your personally identifiable information collected by Main Street, please contact us.
Returns Policy
Main Street Technologies will do everything possible to quickly resolve any problems you have with your order. However, the manufacturers of the products we sell have very strict return policies, which must be followed when determining whether a request for return can be approved. Please read and follow this policy carefully.
Important Instructions About Every Order You Receive
When you receive your order, check the description on the outside of the manufacturer’s packaging before you open it to verify you have received exactly what you ordered, and also what you need. It is always easier to return an item that is not opened. If you have a problem with an order, please contact us immediately at 800-900-3911, and do not open or discard the manufacturer’s packaging.
Missing or wrong items received must be reported within 3 days of order receipt.
Any Damage Claims must be reported within 48 hours of delivery. If product arrives damaged or the packaging is not in good condition, please refuse shipment to the delivery driver. You must keep a signed copy of the delivery receipt showing refusal due to the product being damaged or damaged packaging.
Always keep all manufacturer’s packaging until you have installed the item you purchased and you are sure it is working properly. You must always have the manufacturer’s packaging to return any item.
Returns and Exchanges
To return or exchange an item, you must contact us or request a return within 20 days of the sale invoice date. Failure to do so could result in your return request being denied by the manufacturer.
Once we have received your return request, we will determine whether a return or an exchange can be approved, based on the information you have provided and the manufacturer’s return policy.
Defective Items
If an item is defective within 30 days of the sale invoice date, please contact us for assistance. We will determine whether technical support is needed or if the item should be replaced.
If an item is found to be defective after 30 days of the sale invoice date, please contact us for assistance. We will assist you to the best of our ability. If we are unable to resolve your problem, we will refer you to the product manufacturer for technical or warranty support. You may contact us for assistance.
Public-Sector Eligibility
All eligible education, healthcare, government and non-profit customers must be located or reside in the United States of America. Public-sector discount eligibility requirements may vary by manufacturer; therefore, the following requirements are a general overview, but may not be applicable in all cases. Main Street Technologies shall, at its sole discretion, resolve any issues relating to the eligibility of customers to purchase products at public-sector discounts.
All products purchased by eligible public-sector customers must be for internal, administrative, academic, research or instructional use and may not be resold.
Education and Healthcare Eligibility
To be eligible for education and healthcare discounts, you must be one of the following qualified educational users:
- An accredited non-profit public or private K-12 or higher educational institution that is organized and operated exclusively for the purpose of teaching its matriculating or enrolled students, which are defined as K-12, vocational and correspondence schools, colleges, universities, scientific and technical schools accredited by a Regional Institutional Accrediting Agency that is recognized by the US Department of Education.
- Administrative offices or boards of education of educational institutions as defined in Item 1.
- Full and part time faculty and staff of educational institutions as defined in Item 1.
- Full and art time enrolled Students of higher educational institutions as defined in Item 1. (K-12 students may not qualify, depending on the particular manufacturer’s eligibility requirements.)
- Libraries, research and field stations that are owned, controlled, and operated by educational institutions as defined in Item 1.
- Medical or nursing schools, healthcare systems, and research labs that are owned, controlled, and operated by educational institutions as defined in Item 1.
- Educational consortia and systems where its members or shareholders are an educational institution as defined in Item 1.
- Home school programs, pre-schools, public libraries and museums under certain conditions as determined by a particular manufacturer’s eligibility requirements, please contact us for more information.
Verification of Education Eligibility
Main Street Technologies must obtain verification of education eligibility as follows:
- Eligible orders from educational institution must be placed using a school purchase order or school-issued procurement credit card.
- Eligible orders from educational institutions must ship to the campus address of the school.
- Eligible educational institution faculty and staff must provide a copy of their current school identification card, with school term and year of employment, proof of employment, or written employment confirmation from the department head.
- Eligible students from educational institutions must provide a copy of their current school identification card, with school term or year, or a copy of their enrollment confirmation from the Registrar’s office, or a copy of their class schedule with school term or year.
Government Eligibility
To be eligible for government discounts, you must be purchasing for a local, state, or federal government agency of the United States of America, and
- the order must be placed by an authorized employee of the government agency.
- the order must ship to the business address of the government agency.
- the order must be placed using a government purchase order or government-issued procurement credit card.
- a tax-exempt ID number must be provided by Federal Agencies requesting tax-free status.
Non-Profit Eligibility
To be eligible for non-profit discounts, you must be a non-profit, charitable organization, and provide a copy of your “determination letter” that officially recognizes your organization’s tax-exempt status under 501-(c)(3) of the IRS Tax Code.
The following are not eligible for non-profit discounts:
- Private foundations
- Hospitals not wholly-owned by a university*
- Healthcare systems
- Research labs
- Non-profit lobbyist groups
- Political, labor, or fraternal organizations
*Hospitals wholly owned by a university are eligible for non-profit or education discounts.